Payment Information:
Milestone Inc Ltd accepts Visa, MasterCard and PayPal for secure transactions
No, we do not currently accept Bitcoin payments.
Yes, Milestone Inc Ltd uses industry-standard SSL software to secure online transactions, encrypting personal information for enhanced security.
Execution of Orders:
Orders from UK are shipped within 2 business days and expected delivery time of 2 – 3 Weeks.
Orders from Belgium are shipped within 2 business days via Bpost, DPD and UPS, with an expected delivery time of 5 to 7 business days.
Orders from France are processed within 2 working days via Colissimo, DPD and UPS, and the expected delivery time is 5 to 7 working days.
Worldwide orders are shipped within 2 business days via Chrono Post, DPD and UPS, with an estimated delivery time of 2-3 Weeks.
Delivery Policy:
Yes, registered Biker Club Members receive a 10% discount on their purchases.
International customers are responsible for customs and duty fees.
Custom orders take 2-3 weeks to reach your door.
Shipping costs are based on quotes from major shipping companies and we do not profit from these charges.
Order and Return Policy:
Simply click on the “ SHOP ” link , add items to your cart and proceed to checkout.
No, you can order without an account, but billing and shipping information is required.
You can use the “ Chat Button ” or the “ Contact Us ” link for any inquiries.
We offer a 10-day no-questions-asked money-back guarantee. We will provide you with an address for sending the item. After verification, your return or exchange of the size/item will be accepted only for countries on the EC list .
Outside of EC for returns/exchanges, you can contact us by Email or Chat .
If the package is lost, we will file a claim and reship it. However, refunds are not available for packages that are refused or not cleared through customs.
Each order comes with a personalized tracking code and you can track your order process with a tracking number.
Replacements are typically received within one to two weeks, while refunds may take longer due to bank processing times.
We will notify you by email of your replacement/refund request once we have received and processed the return.
Our Free returns and exchanges policy does not apply to Custom Made to Measure orders.